FAQs

MULTAN PLUS PHARMACY is a modern pharmacy concept where medicine is sold following the best international standards. Here, we ensure that everything our customers buy is 100% authentic. We consider medicine handling a very crucial factor for human lives so all the medicine is transported and stored under controlled temperatures. We have qualified pharmacists on-board at each of our pharmacies and at our Call Center for the best possible guidance

Our channel carries pharmacy and non-pharmacy product range including Hair Care, Skin care,baby Care, Organic Range,Oral Care, Women Care, Mens Care, Nutrients, Multivitamins, Crackers & Crips, Biscuits, Beverages, Confectionery, Medical and Personal Care Appliances. We also aim to provide health care services at your doorstep i.e Our new vertical helps you to book a laboratory test through our app.

We have deployed one of the best international inventory management software to ensure zero chances of fake medicine penetration into our system. It also helps us with visibility and traceability of the products in the entire supply chain for better inventory management.

Our corporate department facilitates big channels through the corporate services. To book your order, you can email at Multanpluspharmacy@gmail.com

Yes, we do have cold chain facilities for those medicines which require a certain temperature to maintain their potency A. Delivery with in the Service zone,we use ice bags to maintain temperature. B. Delivery in Non Servicezone,we donot deliver injections, fridge items and any other medicine which require a certain temperature to maintain in non service zone.

Khanewal road, near rashedabad opposite UBL bank, Multan

MULTAN PLUS PHARMACY meets international Pharmacy Service standards, i.e., qualified pharmacists, free patient counseling, free home delivery, best possible inventory controls, direct sourcing from the original manufacturers and end-to-end cold chain infrastructure. You can visit our outlet to feel the difference. We offer products via physical channels through our DVAGO branches as well as our digital channels i.e App,Website and call center services. We also offer FREE home delivery and target to deliver products within three hours of ordering. DVAGO fully addresses the current imperfections of the retail pharmacy channel thus offering best product efficacy to the consumers. We also offer certain services free of cost. Namely, free pharmacist consultation, blood pressure, sugar test, BMI ratings.

You can place your order through our website at multanpluspharmacy.com You can also place the order on call by calling our customer services at +92 300 8423100, or inbox your prescription on Whatsapp to book an order.

You can cancel your order by placing a call at our website by login your customer account OR customer services +92 300 8423100 , to assist you in such a case before your order gets dispatched or delivered.

You can track your order through our app in My Order page or you can make a follow up call by calling our Call Center at +92 300 8423100

You can request changes in your order by placing a call at our customer service department +92 300 8423100 before your order gets dispatched or delivered.

A.You can book an order on call from 9 AM till 12 PM B. Application & website order timings are 24/7

Yes, MULTAN PLUS PHARMACY can facilitate long term medication needs. Kindly register yourself at our Website or Whatsapp at +92 300 8423100

you can upload your valid prescription via whatsapp us your prescription on our whatsapp number +92 300 8423100

Narcotics items can only be processed with a valid prescription. However, MULTAN PLUS PHARMACY is a complete health care platform and you can purchase any other medicine that doesn’t require a prescription.

No, you don’t have to bring in your refill prescription every time you reach out to us, we have your data saved through which we can facilitate you.